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taweewan's diary


quality of your question determines the quality of your life

 

quality of your question determines the quality of your life

by Kriengsak Niratpattanasai (Notes) on Sunday, April 21, 2013 at 6:30pm
 
“Khun Kriengsak, why are so many changes?”  Niran whined about change initiatives in his company.
“Khun Niran, how often do you ask this question?”
“Coach, I asked myself whenever a new change project launched in my organization.”
“What’s a benefit from this question?”
Niran’s quiet for a moment.  He shook his head.  “I don’t know.”
“Okay, Khun Niran.  The quality of your question determines the quality of your life.”
“What do you mean coach?”
“Let say if you change your question to:  How can I adapt to this changing world?  What will be different action from your original question?”
“Then, I have to take initiative to do something.”
“What’s the different between these 2 questions?”
“The first question was just a complain while the second one lead to positive action.  Ah!”  He exclaimed.
“Coach, how can I change my questions?”
“That’s a good question.  There is a book QBQ – the question behind the question by John G. Miller.  This is a Thai version.”  I handed him the book.
“The premise of this book is to train your mind to ask the right question that enable you to lead yourself to take accountability and positive action.  Why don’t you read it and we will discuss about it next session.”
 
2 weeks later, we met again.
 
“Coach, this’s a fantastic book.”
“Tell me some of the questions you changed.”
 
“Alright, before I read it I had wrong questions such as:
- Why don’t other work harder?
- Why is this happening to me?
- Why do they make it so difficult for me to do my job?
- When will they take care of a problem?
- When will the customer call me back?
- When will we get the information we need to make a decision?
 
Here are the new sets of question that I changed:
- How can I do my job better today?
- What can I do to improve the situation?
- How can I support others?
- What solution can I provide?
- How can I more creatively reach the customer?
- What can I do to find the information to make a decision?”
 
“Khun Niran, that’s great.  There is lots of wisdom from such a small book.”
 
“That’s right coach.  I need to reread it couple times.  I want to buy it for all my management team.”
 
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